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I have tried unsuccessfully to reach your offices regarding a refund that I requested in July 2012, and that you promised would be sent to me. I was contacted only after I notified the California State Attorney General's office of my unsuccessful attempts to reach you at that time. I have received no refund, nor have I been contacted. Not receiving this money for a refrigerator that I purchase in August of last year and that cannot be repaired, has created a hardship for me in more ways than one. Since I do not expect to hear from you, I am once again contacting the State Attorney General's Office to let them know that you have not followed through on issuing the refund. By the way, none of the numbers posted on-line for your office work and I can understand why you would not want them to.


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