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I have sent an email to your corporate office regarding a HPsmartservices experience I just had, and I must say that I have to agree with all the negative comments posted on your HP Corporate office OWL. REF: SmartServices ticket # 999996739978. The complete details of my experience are outlined in my email. I would appreciate your response. I can appreciate the attempts made to resolve my problem, but what's fixed doesn't need to be broken, and if you can't fix it say so! I feel more damage was done than what service was actually provided.


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