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On September 23, 2012, I went to the Del Amo LensCrafters store number 5713. I purchased a pair eye glasses and a pair of sunglasses. I was told that the sunglasses were going to be ready the next day. I arrived at the store at 11:00 a.m. only to be told that the sunglasses would be ready at 12. Arriving at the store at 12, I was told the lab tech didn't show up for work and they would be ready the next day. I called the store the next day, the lab tech (Eric) told me that no one told him to do the sunglasses. I was told that they would call me the next day, no one called me so I called them. Now I'm being told that they don't have the lens they will call me tomorrow, I hope so. LensCrafters didn't waste time taking my money but I'm having a hard time getting my sunglasses or good customer service. Day 4 and waiting.


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