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I closed my storage space. My automatic payment was reversed because I left the space on the 15th. I got a written receipt the same day I closed specifying that the space has been closed and to CANCEL my automatic payment. Three days later was charged once again and nobody is returning my calls. I've been trying to contact the storage manager several times and my calls are being ignored. I contacted my bank and they informed me that U-Haul never cancelled the automatic deduction from my bank account. They are starting an investigation.


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