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Original Comment I just got off the phone with a customer service rep named: Salomi. Its Sat, 9/29 at 10:31am CST. She could not have been more rude if she tried!! I needed help with my reservation and didn't have my number- but I had the flight info and my last name. That should be enough to confirm my flight- I wasn't asking for personal information for God's sake! She told me that she couldn't help me AND she wouldn't let me speak to a manager even tho I asked repeatedly. I have worked with call centers for years- and NEVER have we encouraged our representatives to say they can't help or not let a customer talk to a manager. After this flight I WILL NEVER FLY SPIRIT AGAIN. and I'll make sure everyone I know is aware of how bad the customer service is. I work in Human Resources- our employees will NOT fly Spirit!!

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