Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment To whom it may concern: I was on a flt. to Chicago from LAX<br /> on Monday 10/4/2012. After everyone was boarded and sitting in their seats a voice from the cockpit states that there will be a delay because after reading the service report of the plane the FAA would not be happy if he flew the plane. He then states they will be delayed because they need a replacement part but they don't have one and so they are going to go buy the part from another airline. Too much information to be giving to the passengers? I think so and as a passenger I became very concerned not only for myself but all the passengers. Thinking that someone servicing this aircraft would forgo the need and responsibility to make sure the aircraft was safe and sound. I will never fly on United Airlines again! I have made several attempts to contact United Airlines Customer Service with no response except for a very brief conversation with someone who would not identify her position with United. I will contact the FAA and see what their response is! I hope you will take note of this and make some changes in respect to plane maintenance and customer service!

Feedback

Your Name

Your Email

Verification