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Original Comment To whom it may consern I have been waiting for an answer from a letter I wrote you back in August 2012.<br /> To which I still have not recieved a reply so I'm gonna try resending this through this site And hopefully i will recieve an answer this time.<br /> I started out in shreveport La. headed for Mich for a family reunion.. the plane was messed up so they had us unboard .<br /> I being a seasoned flier knew to go make another set of reservationsinstead of going through memphis they rerouted me through Atlanta.<br /> the proublem is the connecting flight was so friggin close I thought I would have another heart attack just getting to the connecting flight.<br /> as it was I was getting there as they were closing the plane doors, but made it reguardless of the inconviencence you all put me through. <br /> The thing was the woman working at the gate was pissed that everyone got mad and she had to go the extra mile .<br /> I asked her three time will my bag be on the next plane. she then got nasty telling me to go sit down she'd look into it.<br /> which she never did. although others had recieved their bags I did not mine again I asked she tolod me it would be on my connecting flight.<br /> Wrong not in Alanta not in Mich .... no one had any Idea where it was . Thank God I thought to tag my bag before loading even though it was a carry on.<br /> 2 days later it was finally caught up to me but not before messing up all our vacation plans....<br /> not only were we late for family reunion everyone one had already left but a few of my brothers kids who lived close by.<br /> I had no extra spending money as It took what little cash I had for more clothes. but wasnt repaid untill weeks later. I am single and work very had to<br /> plan and take a trip and am dang mad that Delta totally screwed it up In the future I will find a cheaper more dependabe airline.<br /> As I am tire of all these big coporations making stupid cuts that interfer with good customer service . what has our country become....<br /> we use to take pride in our business now we just worry about how many bonuses the CEO's and higher up can make . while the little man pays.<br /> my original flight number was DL896 on August 1st 2012 which never took off. Suprise suprise my returning flight was also an hour late.....<br /> what the hell. in the past delta had given me the best service but no more... One Very very unhappy customer in Shreveport La. <br /> Donna M Zilska<br /> 2601 Airline Dr Apt 314<br /> Bossier city La 71111<br /> [email protected]<br /> 1-318-617-4978

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