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I believe Sam Walton would roll over in his grave if he knew how I've been handled in trying to communicate a complaint. The switchboard just transferred me to a line that rang about 40 times and then just went silent.<br /> <br /> I wanted to report to them that it appears to be impossible to get a credit line for their Discover Card revised upward by GE Capital Retail Bank once it was set on opening an account. I'm a retired person with credit scores of 808 of a possible 850 with Transunion and a previously reported 990 of a possible 990 with Experian. I now have a total of two active credit cards (one is another Discover) that have credit limits of $16,200 and $12,000 and I wanted to drop the other Discover Card and replace it with a Sam's Club Discover Card (my balances are ALWAYS paid in full each month). GE Capital Bank will only grant me a $3,000 credit line and when I try to speak with humans, they say that's the best they can do. I even spoke with a GE Capital Retail Bank supervisor at 866-220-0254 identified to me as Josh ID#28442 and he said it's a business decision that he has no power to adjust?<br /> <br /> Sam Walton would have blown his top if he had observed my entire experience because, to top it all off, I don't think anyone at the home office with any clout can be made aware of this crap.<br /> <br /> I've always been a loyal and satisfied Sam's Club customer but this makes me wonder how long that can last.


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