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Original Comment I am very disappointed with Wells Fargo. I ask to change my due date on our home mortgage and was told that I would have to re-finance to do that. Why is it that other creditors are willing to work with their customers but Wells Fargo is not. I spoke with a customer service rep by the name of Erica Flores and she gave me the same answer. When I ask to speak with her supervior Jason McDaniel she informed me that she would send an e-mail to Jason and ask him to call me. I ask for his phone number and was told that she could not give it out. What's funny is that we did change our second mortage due date with just a phone call. When will Wells Fargo start working with their customers.

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