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Original Comment As of today, I no longer am a DirecTV subscriber! DirecTV is guilty of false advertising! It claims "99% Worry-Free Signal Reliability" and "#1 in Customer Satisfaction." (Just examine this Web site.) At the hint of a sprinkle--or a thunderstorm a hundred miles away, all I can get on my screens is "Searching For Signal" or total blackness. Calls to Customer Service entail wasting an hour of my time, being disconnected and/or being told to "push the little red button" etc. After multiple complaints, a credit is sometimes issued. In June-July: 2 wks. constant on-again-off-again (mostly off) + no 17 Viacom Stns for nearly 2 wks. Aug, Sept, Oct: intermittent blank screens, so my on-time payments have reflected the missing service with a note each time explaining my deductions, which were very modest considering the lack of transmission. Today my service was terminated, and I was informed that I owe for service through Nov. 7--18 days from now. I am such a long-time subscriber that I have no contract. Not required when I became a customer. "Customer service" was very unpleasant last week. Today, the woman in "Cancellation" was very kind and sympathetic but helpless. On 8/3/12, Brian Stelter reported in the NYTimes that DirecTV had lost 52,000 subscribers in the U.S. in the 2nd quarter of 2012 but that CEO Michael White "has said that the company wants to focus on making more money from current subscribers in the U.S., rather than recruiting new ones." Not from me! Check out the complete article.

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