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I have just taken the three Cuisinart food processors that I own to Goodwill.<br /> The 20 cup bowl cracked. After three unsuccessful attempts to get the proper replacement from web store, I gave up and paid for the return of wrong part myself after waiting 2 weeks for the call tag to be issued. Customer service is a joke!<br /> The Prep Plus 11 black plastic covers over the on/off/pulse buttons cracked and peeled off, the bowl handle no longer engages the motor due to plastic piece in the handle breaking apart within the handle itself. And the Classic just gets to live at Goodwill store because I'm finished buying Cuisinart products. My Cuisinart knives are just a cheaply made....they are at Goodwill store too.<br /> From now own I'll buy Breville products.


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