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Why don't you honor a replacement plan? On the inside it says&quot; no hidden cost-no hassles. I bought an irvier story hd on December 23,2011 for $99.99 and one of your replacement plans, on December 23,2011 for $17.00 the young man behind the counter said &quot; if it breaks all you have to do is bring it back&quot; I bought the one that covers electronics up to $200.00 an all I get from Target is one &quot; I promise someone will be calling you back&quot; that was on October 17,2012, I'm still waiting for that call. When I call Target today I was told that your replacement plan only covered batteries, electrical parts and shipping, that I river warranty was good for 1 year. Iriver says 90 days. So Why did I need to by a replacement plan? My daughter was with me and she remembers it well. My phone calls to you are 1.866.469.6356 on 10/17/2012 at 10:14 A/M and 11:44 A/m. Today 3:42 P/m. On the 17th Between calls to you I called Iriver a couple of times and got switched to a lot of different numbers.<br /> Betty


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