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Original Comment I worked for JCP in Kennewick, WA for about 1 1/2 months in the fine jewelry department. The training was horrible, the area was huge we had to cover and in all their wisdom they put the STORE phone system in our department and expected us to answer each & ever phone call no matter what. The management was sacastic and belittling to you. I worked such few hours I could not learn the different things I needed to know on the cash register. I was expected to close fine jewelry by my self, closing out cash registers and I had never even seen it done. It was very common to not get your break or lunch. I asked for a transfer and also let the store manager know how screwed up it was and they then did not schedule me any hours for the following week..... I resigned on line and within a week one of my granddaughers, who was doing well and had never been talked to about doing anything wrong was interagated for three hours and then fired and escorted to her car. She was also told they were going to talk to her sister who also worked there. Jasmine quit before they could fire her. You talk about RETALIATION!!!!! In the short time I was there I saw many many unhappy customers because there was no one around to help them or ring them out. Jewelry also had to ring up everything the customer brought to us and this did not go towards the jewelry goal you had. Our lead would scream at up when we were doing recovery if we talked.....it was like a prison!!!!!NO FUN. If this is what RON JOHNSON HAD IN MIND FOR HIS NEW VISION FOR JCP HE IS INSANE. THE CUSTOMER IS TOTALLY UNHAPPY AND EVERY ONE I TALKED TO THAT WORKED THERE WANTED OUT.... NOW THEY ARE GOING TO START USING AN IPAD.....HOW IS THAT GOING TO MAKE ANYTHING BETTER? ONE CUSTOMER I TALKED TO SAID THE PRODUCT WAS NOT WHAT IT USED TO BE....IT WAS GARBAGE. Well, I guess it would have to be cheap junk if you are going to sell it cheaper. MANAGEMENT IN THE KENNEWICK STORE ----AMY, CAMILLE AND THE LEAD MARK ARE THE BIGGEST JOKES I HAVE EVER SEEN TO RUN A STORE.....SOMEONE SHOULD TEACH THEM THAT KINDNESS GOES WAY FARTHER THAN PUT DOWNS AND SARCASUM. I AM SO GLAD TO BE OUT OF THERE. I CANCELLED MY CREDIT CARD AND SHREDDED IT. IT WILL BE A FINE DAY WHEN THEY CLOSE THEIR DOORS FOREVER! GET RID OF MANAGEMENT.............THEY ARE HORRIBLE.

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