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Original Comment I wrote you a letter last week re: my Marble being turn off for weeks.My trouble started when I received an e-mail to update my credit card info. I did and found your customer service is now off shore (shame on you) and incompetent to boot! I top every 90 days. When I called to update my credit card info, I was told to call back after the new date became valid???What??? Also I was told I had to top up again at the end of August, even though I had topped up in July. I believe I should be topped up to Dec. I am very frustrated and worried about having no phone through no fault of my own!!! PLEASE!

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