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I ordered the U-verse family package on 25th October with the earliest available installation following day between 1-3 PM. The day of installation, which is the 26th the technician is a NO SHOW. <br /> I just wasted my time and saliva spending more than an hour on the phone dealing with the round-a-round and on hold for so many times, only to be told that the earliest available technician will be on November 5th due to strike in California. They didn&amp;#195;&amp;#162;&amp;#239;&amp;#191;&amp;#189;&amp;#239;&amp;#191;&amp;#189;t even bother giving me a courtesy call or email letting me know about this situation. <br /> I had to cancel my order because of Gabriel, the manager, who is very RUDE, NO CUSTOMER SERVICE and with DON&amp;#195;&amp;#162;&amp;#239;&amp;#191;&amp;#189;&amp;#239;&amp;#191;&amp;#189;T BOTHER ME ATTITUDE.


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