Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I bought my 2010 Equinox in Nov 2011. It was a little nosier then my last car but didn't think much as it was a step up and the dealer told me it was normal. It was first in the shop Dec and was told it had an oil leak in the motor on the passenger side of the motor. They took it apart and repair it. The noise was still there but getting louder and the transmission gear about 35 mph was a little jumpy. I brought it back in. I was told they reprogrammed and updated the systems and it was all good to go. Not so much. I brought it back and then was told since they could not duplicate there was nothing they could do about it. This went on for a while I would bring it in. They would tell me it was fixed or nothing was wrong with it. The last time was two months ago when I brought it in and they said nothing was wrong and they could not duplicate it. I had heard that answer for the last time. I start to record and take pictures of the fuel gauge not filling, the ticking noise and the dash stability ABS lights. I called the GM Corporate 866 790-5700. They are going to get this take care of. I played the recording and it wasn't even the worst one. They get it to the dealer four days later. I get a small car rental that I put on my credit card. First the dealer calls to tell me the Stability just needed to be tightened and wanted to know about the extended warranty. I didn't have one. Oh well that might not be good. I asked why? He said that covers the things this wont just lets see what's wrong first. The next day I am told that the timing chain is bad. That's the problem I am having. Its going to be ordered and will be fixed the next day. I should have my car back by Friday. I hear nothing till Monday mid morning when its your cars needing new front parts that's the problem and the timing chain is fixed. I asked how come he didn't know that the other day when he said it just needed to be tightened. Oh yeah that didn't work. So I go to pick it up and I bring it home. Keep in mind I live about 15 mins from the dealer. On the way home at the lights its not sounding right. I look at my son and say is it loud to you. He says yeah its shifting loud and making a weird noise. I get home and we get out. I don't turn it off so we can listen to see if its just because we have not heard it run normal. OH NO! Its not NORMAL ITS JUST NOT FIXED!!!! So the timing chain may have been bad but the engine problem still is not fixed from when we brought it. I call corporate again. I am hung up on twice. So I guess the answer is DON'T BUY CHEVY AND IF YOU DO GET A LAWYER BECAUSE YOU WILL NEED ONE. Looks like I will be calling one if they don't get my money in full back to me. They can have their car. At this point I just want my money back. This engine has been taken apart twice now and its only got 59xxxx thous miles. I will fight all the way to get my money back. This is wrong and I cant believe GM would stand be hind this. The way I am being treated and the money I spent on a vehicle that is suppose to last my family should mean more to GM then just another dollar in their pocket. I comes to fighting them in court and public or they can make their mistake right. Return my money you can have your lemon. I will go buy a car that can be reliable and driven.


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.