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Dear CVS Upper management Team; <br /> I had the occasion to enter your new store located at 2350 Washington Place, NE. <br /> Washington DC. 20002 on 10/29/2012 at approximately 2:30 PM. On my arrival I met <br /> with my fiance Javon Dabney to give her funds to complete a hair weave project. <br /> (she's a CVS employee). I told her I had to use the ATM. She led me thru the <br /> store from the rear entrance to the ATM machine. As we were approaching the ATM <br /> machine with me slightly behind her, Mr. Ken Babo , not looking at me, <br /> approached Ms. Dabney very fast. He started to say something and then he looked <br /> at me.He then stated Oh! what can I help you with? in a most menacing manner. I <br /> then stated to him that SIR, YOU HAVE HURT ME AND MY FAMILY AND I HAVE NOTHING <br /> TO SAY TO YOU AT THIS TIME. With ATM debit card in my hand I then proceeded one <br /> step towards the ATM. Mr. Ken Babo then stepped to the side of me and yelled <br /> 'you get out of my store, you don't come in my store and yell at me. You <br /> threaten me? who do think you are. I then and only at that time yelled back WELL <br /> I'LL JUST CALL CORPORATE,. Mr. Ken Babo then yelled 'you call who you wan't call <br /> JESUS I don't care. Get out of my store. I then stated well CALL THE POLICE <br /> THEN. Well needless to say I saw that this had gotten very ugly and embarrassing <br /> for me. I felt very vulnerable and shaken. I knew that I was within my rights <br /> and that I did no harm to the store or fellow customers. I was STUNNED. Well <br /> right after this exchange Mr. Ken Babo went after Ms. Dabney and told her to get <br /> out of his store and not to come back. They had some words and both walked off <br /> from me still discussing the issue. <br /> <br /> Ms. Dabney is my support and after this frightening exchange with Mr. Ken Babo <br /> she went to protect me. You see I have need of a KIDNEY and my heart is severely <br /> damaged from congestive heart failure. I can't walk or stand for long. I am a 23 <br /> yr vet of the Metropolitan Police Dept, and as an officer I once had the role of <br /> protector. Now I,m in need of protection. I was very scared of Mr. Babo and I <br /> felt that I could not protect myself, and of all places a CVS in my own <br /> community. I was scared. I have been a loyal customer since 1992 when you guys <br /> were People Drug Store and getting my prescriptions filled since then for <br /> Diabetes and High Blood pressure. And now I am on 11 prescriptions filled <br /> monthly at CVS.<br /> <br /> This man has hurt me and my family. I don't get involved in her work, I know how <br /> work relations can be from time to time., but he has caused me personal harm <br /> now. I could not concentrate for the last 48 hrs because of this incident. I <br /> need for you guys to at least know that this is the type of person you have <br /> running your store.if this issue is not addressed. Please I implore you to <br /> investigate.<br /> <br /> I Humbly Thank You.<br /> Ralph William Barnhardt


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