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Original Comment Ever since my kids were little (they're 18 &amp; 20, now), they each had an investment account w/ W.F., managed by the man who had managed my ex-wife's &amp; my account as well. That particular employee of yours - John Packard - did a fantastic job handling our investments w/ W.F.<br /> But unfortunately, the management of our investments got transferred to be managed another employee - Edgar Webster. Ever since then, I've had nothing but trouble. Every other day, since desiring to set up an account for my son to have on his own (since he's now 18 and does not need to have a custodial account), it's been one headache after another. I have had to waste all kinds of air time on my phone, fax papers after printing off e-mails, again and again and again, due to things that STILL need to be done to set up this account for my son.<br /> I'm not a broker by any means, but I KNOW that it's NOT THAT complicated. What I want to know is WHAT'S GOING ON THERE AT WELLS FARGO? Is your office falling apart? Help!

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