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Original Comment I am very disappointed in the Lens Crafters in Albany Georgia.<br /> I have been trying to get a replacement pair of glasses for 4 weeks, the manager Candance has repeated given me incorrect info. I called Corp. Customer Service and spoke with DeWan. He had spoke with Candance and was told I had been left a message 2 weeks ago to come in.<br /> I called Candance and she stated she had been out 2 weeks because of an accident and that Sherri had called me. this was not so, I know I spoke to Candance a week ago. I went into the store today and told them Candance said I had to come in. No one knew why I had to come in. I did speak with Sherri and told her what I had been told yesterday by Candance. I told Sherri I knew what she told me two weeks ago, prior to her going on a trip. Candance has not been truthful during this whole time and it appears to me she is putting this all off on Sherri. Sherri has helped me several times and has done exactly what she told me she would do. There is some major issues with the Manager there, for her to tell me she had , had an accident and had not been to work for 2 weeks and that Sherri called me , to tell me to come in 2 weeks ago. some one needs to see what is going on at that store because management is not good.

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