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Original Comment I purchased 6 members about one year ago . I Robert Stenzel took a trip from Ca. to Fl. in my 2004 cadillac D.T.S. While traveling through Texas on interstate 10 east mile marker 706 near Columbus Tx. I had a breakdown, so i called AAA gave them all my info. Type of car yr. make and model,the dispatcher gave me a service order # 6434 . About one hour later a regular pick-up tow truck showed up . The first thing i told the driver is that my car has never been on anything but a flatbed . he assured me it would be ok( in the hour waiting i had already found a repair shop about 13 to 15 miles west of were i broke down they agreed to look at it)the driver proceeded to hook up my car he was a young man told me he would get me there no problem, but did not know my car was a front wheel drive once i convinced him it was, he hooked up my front wheels and lifted it up.I had to ask him to be careful not to scrape my mufflers once again told me not to worry .When we arrived at the repair shop he needed my help to back my car into the spot where the repair shop asked him to put it , he told me he did not have much experiance backing up ? When my car was fixed (it was the tensioner pulley )they picked me up from the hotel,i paid the bill and was on my way , about half a mile from the shop my service suspension light came on and a warning do not drive over 90 miles an hour , i turned around went back to shop went inside told them about the light . they came out to look the light did not come on they said my computer was probably resetting it self . so i went on my way to Florida. The light went on and off 3 or 4 times . When i arrived at my sons house his birthday was the next day.! a couple of days later i took my car in to mienike auto care in Spring Hill Fl. for a regular oil change (before i left TO FLORIDA i had a diagnostics test done they replaced my radiator belts so i would have a safe trip!1500.00 $ )they did a diagnostics test free when they saw the service suspension light on. the results of the test was my rear struts were ruined . I told the manager about the breakdown and the tow, he told me that any car with air ride suspension should only be towed on a flatbed tow truck.So to make a long story short , about 34days 15 to 20 phone calls and 3 complaints later to AAA, I had to file a claim through my insurance took them 6 days to fix my car so i could get home safely. I just cannot understand why this matter was not handled by AAA they sent me the tow truck AAA approved.This is why i purchased 6 of my family members roadside assistance. <br /> P.S. Andys Wreckers in Texas has a rude and unprofessional owner !!! you cannot refuse to give your insurance information when you have damaged a customers vehicle. This is not over . <br /> P.S. I have left 5 messages to Jessica at corpoate not one reply ????

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