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You may have a wonderful product, but either your webpage software or your live chat agents use of it are problematic and this has resulted in a loss of trust in your ordering process.<br /> <br /> What should have been a simple transaction has developed into a confusing and complicated situation.<br /> <br /> I would like to speak with a corporate officer per telephone so I can help you to make things better for you and for me.<br /> <br /> I am almost certain you are using 'best practices' to insure the optimum success of your business and good reputation. Something has gone wrong here.


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