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I purchased minutes last night, 11/2/2012 for my Tracfone. I have lifetime double minutes on my plan. My Visa card was charged for these minutes and I am still waiting for them.<br /> Called 4 different Tel. no's been on the phone since 8:30 a.m. this morning 11/3/2012 was told they could not answer at this time and click went the phone. Only answer I received from your customer service is a dial tone. I will dispute the charges with my bank because I paid for services that were not received. I will be contacting the PUC &amp; the FCC with a formal complaint. I am also contacting HSN (Home Shopping Network) through which my phone and plan was purchased. After seeing other postings here on this page, I'm wondering how you are still in business. Gee Brown, California


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