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Original Comment I am very disappointed with you company since 2004 I have 5 lines pay over $300.00 dollars a month. On 10/15/2012 I spoke with Jasmine Stewart was checking on what phones were gonna be up from contact she told me my mothers line was off contract. So I said I would befalling back cause my mom is 79 years old and I'm gonna take her off contract so she can get thejitterbug phone its better for her. I called back on 11/04/2012 Poranessa. Id# and she told me I was under contract till Feb and I would have to pay $125.00 to get out of contract. I was furious because I was told my mom was off contract I purchased the jitterbug phone for her I was told there was nothing she could do I was on the phone or two hours.Spoke with Steve Backer its to Bradford me.

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