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Original Comment MY wife was ticketed on a non existing flight to connect with an international leg, all on United. When we arrived at the originating airport, we found out that the flight did not exist, seems never existed.. This happened in June 2012. She missed the international connection, and consequently an international medical conference. I have been getting the runaround since June,. The customer service person assigned to this case kept asking for more and more data (itinerary, ticket number, etc etc etc) probably in the hope that we would not have this data. Finally (she exhausted all possible requests?) she simply stopped responding all together. All I am asking for is an apology, but I suppose United can no longer extend such common courtesies. I in turn can no longer extend my business to them.

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