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To whom it may concern, I work for a providers office in the United States. When I call for information on a patients policy, I do not want to speak to representative in India, Bombay or anyplace outside of the United States! Quality is poor,wait times can be long, often there are language barriers. <br /> With the dire need of jobs in the United States, I strongly suggest that United Heatlh Care stop outsourcing jobs and focus on hiring individuals within the United States


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