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Original Comment On August 4, 2012 I took my car 2007 Hyundai Sonata to Pep Boys @ 2176 Route 130 South in Edgewater Park, NJ 08010 to buy two new tires. During the mounting process the mechanic, James Herriott broke off the TPMS sensor on the front, drivers side rim. He called me over to show me what had happened, saying "it just broke off in my hand". He went on to explain to me that whoever mounted the tire on that rim before "used the wrong kind of metal in the air valve stem", and that is what caused the sensor to break off. He and the cashier, Katrina Simon, go on to tell me that they will order the replacement sensor, I will have to pay the $59.99 for the sensor, and they will install the sensor for free. I feel that I should not have to pay anything, because the mechanic, James Herriott is the one who broke it off. I would like to add that two weeks before going to Pep Boys, I bought two new tires from a competitor, the tires were installed without a hitch. (I didn't return to buy the two front tires because I felt their prices were too high) so I went to Pep Boys where the price ended up being the SAME as the competitor. A TPMS light has been lit up on my dash ever since the installation of the two new front tires was done @ Pep Boys, and I am told the light means the tire pressure monitoring system is malfunctioning because the left front tire is missing the sensor that James Herriott broke off. I paid $360.51 for the two new tires, I never thought purchasing the tires @ Pep Boys would cost me an additional $59.99 to replace a part that was absolutely fine before I let a Pep Boys mechanic touch my car. I would like my car repaired, the part replaced, at no cost to me.

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