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Original Comment I am writing to tell you about my service at the Odessa,Tx dealership. I took my car in for it's first oil change at 7:40am on November 8, 2012. I spoke to the manager about getting my car detailed because they did a poor job washing the car when I purchased it. It was not very clean and they said they would redo it. I no this location is poorly staffed. They took my car to a local car wash for an external wash without my knowlege. I thought that they were cleaning it on site. I only notice because my car was not vaccumed inside. I was told that they only washed the outsde. It once again was not clean. I was given the receipt and told to have it rewashed. Car guy called local carwash to tell them I was coming back to get my car rewashed. I then drove to the carwash to have the outside rewashed. I had my tint redone at this same dealership because they did a poor/quick job. I did not let them redo it a third time. My car should have been detailed and cleaned inside. I would have never known that they took my car to a local car wash. This is my third Hyundai. I have a 2013 Sonata fully loaded. I want a free detail/car wash for my car; the inside should be done also. No problem with my oil change a young man helped me with my bluetooth and I was pleased with that; helping me set up my phone. Please address the dealership. I should have been told tha they could not wash my car at that time and they were driving it to a local carwash. It's just unprofessional poor servce management should have told me.. I will call custermer service in the morning.

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