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So far, SAMSUNG SUCKS!! I, too, have a Samsung microwave, model # SMH9187W and the computer touch panel broke within the warranty period,as others mention below. Samsung agreed to pay for a new panel if I paid for the labor but now they refuse! We also have a fairly new Samsung TV - a non-flat-screen - that broke. The repair place said that the non-flat-screens NEVER break. If Samsung doesn't come through on the microwave, and I doubt they will, we will NEVER make another Samsung purchase again & we will get our friends/family/others to boycott Samsung!!


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