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Original Comment I cancelled our account with Directv on Oct. 08, 2012 & was told that I would be recieving boxes to ship back equipment. After recieving a billing stating that I had a credit on our account. I called & was told that I needed to send back equipment & a shipping label would be sent to me. When the account was looked at again I was told that I didn't need to send anything back because it was outdated. My name is Lynn Estep, the account was #14412795. All I want from you is the $21.26 that I overpaid on the account. What does a person do to get thier own money back from your company? You can see from my account that I always tried to pay my bill in a timely manner, I am hoping you will also. As it is now, I find it very hard to think of using your company again or even recommending it to any of my friends....give me a reason to change my mind....Lynn Estep

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