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Original Comment Nissan Corporate Office and the Nissan Dealership,in particular, the dealership located in Virginia beach are both unprofessional, one sided, and do not value the loyalty of customers. The performance of work completed is very poor, and Nissan Corporate Office stands behind they dealerships that provide poor performance and poor customer service. Its a waste of time trying to look for help and understanding from either establishment. The Nissan Dealership I had my car serviced at over looked a very important area of my car that is the power source for the engine components that were effected by storm water. Instead of tracking down the source of the outages on my car that was causing my car to not have an acceleration power, they just replace parts based on a few codes that appeared doing the diagnostic testing. Sadly to say, once replacing the parts and fixing what they thought was the problem, the called me the very same day and informed me that my car was ready for pick-up. They didnt even have the professionalism to keep the car for additional testing the next day, knowing that the existing problem was effecting the drivablility of the car and was presenting different erronous effects the next day after the car had sat overnight. The dealership did not take the proper and necessary time to re-test my car or the work performed before releasing the car back to me. I hate that I have to continue to even deal with the Nissan Company for repairs to my car should it be something covered under my warranty because it takes them two and three times to get one job right. I am so disappointed in the Corporate office for standing by such poor performance and customer service. Nissan should not be calling the customer to have the customer call insurance companys to rush autorization for purchasing parts or fixing the vehicle. If anything, that should be handled between Nissan and the insurance company. Nissan dealership should be expediting the follow up with the insurance company to get the necessary authorizations to get the car repair. Advice to all, please dont believe that Nissan has your best interest at heart, because they don't. They are all about finding ways to make money off of people and finding excuses to cover their employees repetation.

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