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I HAVE HAD DIRECT FOR A COUPLE YEARS I TRIED TO HAVE AN UPGRADE DONE SEPT 15TH AND INSTRAD I LOST HALF MY SERVICE. ON OCT 1ST I LOST ALL MY SERVICE.TO BAD THEY KEEP SENDING ME BILLS FOR NO SERVICE. I CONTACTED THEM SEVERAL TIMES WITH NO RESPONCE.ALL THEY CARE ABOUT IS WANTING MY MONEY THEY DONT CARE THAT I HAVE NO SERVICE AT ALL.TRYING TO CALL THEM IS A JOKE.DO THEY HAVE ANYONE THERE THAT KNOWS WHAT THEY ARE DOING


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