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I called CITIBANK three times on the number on my statement, and when I put my SSAN in, the computer said to call back during normal business hours. I called the number above, and kept hitting ZERo until someone answered. She said they (the collection people) were located in India, and they were only open from 12 NOON until 3PM. She did not know what time it was in India, but that I had to keep calling until they answered.


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