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Original Comment What has JC Penney done???? I'm not a big shopper but when I shop, I shop. I was mortified when I walked into 2 different JC Penney stores to shop. The changes that you have made are not for the good I can promise you that. The quality of what is in the stores now stinks. It seems to me that the overall feel and appearance of the store has shifted and to me the change that has been made is not welcome. Not only am I complaining but everyone of my friends that i have spoken to about the changes all agree, BRING BACK THE OLD JC PENNEY PLEASE! Until you bring back the old Penneys, you have lost my business as well as quite a few others that I know. Are you close to bankruptcy? That is the feel I get when I am now in one of your stores. Simply dreadful!

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