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Almost 20 yrs I've been a cust. By cust I mean $2500.00 a yr. not that amount should matter if you were really concerned about your cust. Serv. level (ranking)! I am a cust. Serv professional by trade and I find your company to be very poor on the inside.... I have to watch my Starbucks Gold Card closer than my banking acct. and only difference is I can reach banking cust. Serv. with one phone call in 2 seconds! But your company not!, called many phone#s even resorted to googling the issue and come to find I'm not alone....many people trying to help each other reach a live human at your company, only these suggestions do not work either.... I was able to get through once and what a waste of time it was only to be told sry can't access accts at this time call back?? Really??? While he is telling me this I'm looking at my acct. as we spoke on my I-pad!!!!!!!!!!!!!!!!! WOW


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