Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment On July 28 I had a flat tire in Myrtle Beach. I called AAA and a tow truck came from DeFalco's garage and changed my tire on a 1998 Chrysler Town and Country van at about 9 pm. Sunday July 30 we loaded the van and started to head back to Cincinnati, OH. We began driving and when we reach North Carolina the car had a thumping noise and shacking slightly we stopped and looked at the car and tires. We did not notice anything so we continued driving. As we headed into the mountains the car began to get worse and I had to drop my speed to no more than 30 mph and the car was shaking so bad and the rear end would sway to the left when we went around bends and swerve into the other lane. <br /> <br /> I took the first exist once the car began driving really bad. As I pulled into the abandoned truck stop my car swayed so bad I could barely steer and scraped the front tire along curb. I then called AAA in Tennessee and we had to be towed and then stay in a hotel. The car was towed to a garage in Newport TN and repaired so we could drive home on the 30th. the repair shop in Tennessee stated that the cause of the tire is because the lug nuts were not tightened. <br /> <br /> I have tried to work with Sean Remp at DeFalco's garage in myrtle beach and he has been rude and now he is not returning my calls at all. I provided them with pictures, receipts and estimates. DeFalco's has since provided AAA with a falsified document that when I signed it did not state the information it does noe 2 months later. <br /> <br /> This whole matter was a nightmare. The DeFalco repair shop lied and are frauds, AAA in SC are useless and I am out 1000.00 in repairs a terified Autistic son that when we get in the car says mom are we going to be safe and Noone in AAA willing to stand up to the tow company that changed my tire with a fullsize tire spare but didnot tighten lug nuts.<br /> <br /> I would not use AAA ever again if my life depended on it and I am telling all my friends not to use them.<br /> <br /> Unprofessional and do not stand behind their word.<br /> <br /> <br /> I am thankful that we were not injured, it was very dangerous and scary situation.<br /> <br /> Courteney 11-19-12

Feedback

Your Name

Your Email

Verification