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I just took your servery and didn't find any questions that were to my satisfaction. I have tried to contact Net 10 and Trac-Phone about issues I am having with my phone and have had no satisfaction. Let me say that there service is lousy in my area and when I call the customer service I get someone that doesn't care about the customers needs. They follow a cheat sheet to answer all my questions. They always tell me to give them a call from another phone and 98% of the time I am unable to do it as I only use a cell phone and only when someone else is visiting me can I call from that phone. They then tell me to send my phone in and after receiving it they will send me a replacement phone. I am not satisfied with the service that Trac-Phone gives me and I do intend to replace their service with another service provider. I hope you can give them my e-mail to possibly get higher up the chain of command. I will not take anymore surveys and will not recommend their service to anyone any more.


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