Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I am not surprised to see that I am not the only one that has had problems with Lens Crafters. I purchased a pair of progressives a month ago. They could not put the anti-glare on the glasses there, it would be 10 business days for that. They did not have the brown tent for the transition it would have to be sent out for that. My next issue with the glasses was I was never able to get them clean. I had to purchase a cleansing cloth from them, after paying $500.00 plus for the glasses they can't even provide you with a cleansing cloth. Well this cleansing cloth had a defect and scratched the glasses badly. Then the next issue was I have two starts at the start of the progressive in the inner part of the lens. Which interferes with my vision a great deal. So, I took the glasses back to then and ask if they could check them. Oh, yes we can. Well for have the price I already paid, so for another $250.00 plus they could fix. I was outraged. Well they did not know what the other Lens Crafters did and was unsure of how to proceed other than charging me for more lenses. I asked about my 90 day return policy. Oh, well yes you could do that. So when I told her I wanted to return then and be refunded for my glasses. Oh, well we do not have the money to return to you in the store. She called another store in the same city, Baton Rouge, La. They did not have the money either. Well she said just come back and check on another day to see if we have it. Called another Lens Crafters and they do not have the money to refund me. What a ripe off this company is. I am going to report to BBB if not resolved this week. I need glasses and need my money refunded to go to Wal Mart and a good pair of glasses made with the anti glare, scratch protection and $200.00 cheaper. So unhappy and will never go to Lens Crafters again.

Feedback

Your Name

Your Email

Verification