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Original Comment November 29th, 2012<br /> <br /> Yesterday was the 5th time in three months that a local repair agent came to our home to repair our new Frigidaire Affinity dryer. We purchased this machine less than 6 months ago. <br /> <br /> On each visit by the same technician he examined the issue, reported that he would need to order the thermostat-type part or panel computer, and would return at another time. As a bi-lateral amputee who works from my home, this repeated problem is very challenging - with 2 teenage kids who are active in sports and dirty lots of clothes.<br /> <br /> However, given the frequency that this malfunction occurs, it is reasonable to assume this dryer is not actually repairable because it performs effectively for only a short period of time before more part replacement occurs.<br /> <br /> In this last visit I asked the technician if he would write a letter of support to your office, requesting replacement of the defective machine. At the 4th visit and again yesterday he said he would write, and was aware of similar models having similar malfunctions. However yesterday he also said that in writing the letter his company would &quot;lose the account&quot; - presumably indicating Frigidaire corporate office would be displeased with his work. I<br /> We want our dryer replaced immediately, as defective. There is no reason to think this problem will be resolved with this last repair. It will likely break again, and soon.

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