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I'm not sure if this will find its way to the appropriate people/department, but I have several complaints and design suggestions... To qualify myself other than being a very informed consumer. I am a mechanical/biomedical engineer with many years of experience also in human factors engineering.<br /> <br /> I purchased the above subject coffee maker to replace an older Model DCC-2600 - Brew Central&amp;#174; 14-Cup Coffeemaker because the hinges on the lid broke.<br /> <br /> The new Extreme Brew&amp;#8482; 12-Cup Programmable Coffeemaker Model DCC-2650 is not as good as the older Model DCC-2600 because of the following reasons:<br /> <br /> 1. The filter basket holder/housing design is IMHO completely wrong. The bottom of the filter basket holder is &quot;flat&quot; where the filter basket holder in Model DCC-2600 was tapered to more or less match the same angle of the filter basket itself. Whoever designed this didn't know what they were doing...<br /> 2. Therefore the filter basket holder housing of the coffee maker itself, for the most part, is &quot;flat&quot;. This flat bottom subsequently causes water to collect and when you pull the carafe out of the coffee maker hot water drains down onto the &quot;hot&quot; plate causing a mess.<br /> 3. Also, I would suggest changing the design of the carafe handle, as the plastic rim around the top collects water, and this could be avoided if the design were different... I have some suggestions on this too.<br /> <br /> So I ask... why would you change the design of these parts to something that does not make sense? The design of the Model DCC-2600 was &quot;right-on&quot;.<br /> <br /> I hope someone realizes this and changes the filter holder and coffee maker filter holder housing back to the Model DCC-2600 design.<br /> <br /> Because of this I am now looking for an different coffee maker manufacturer...


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