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Original Comment We had a very important trip booked on Spirit, and had to cancel due to Hurricane Sandy. All of the affected airlines were giving CREDIT for their flight, and finally at the last minute, Spirit did too! I was very pleased! That is, until it came time to get my credit (which had to be applied within 60 days). After phoning 4 times, and being put on HOLD for countless minutes each time,I was told each time that there was en error, and that they would clear it within 24-48 hours. finally "Luther" told me that I had to book the flight that I wanted to take in April, charge it to my card, and that that's how they would put the credit back - directly to my SPIRIT card. He said it would take 24-48 hours to appear on my card. after a week, I called Bank of America Spirit credit card customer service. I was told that they do not have any credit issued back to my card. So, once again I called Spirit. Could not talk to anyone in the U.S.A. But I was connected to a "supervisor," Phil. I told him I would not hang up till I got my credit put on. He said he would personally do this, and would call me when the credit error was rectified, and the credit was put back on my card. He said it would be this week. (to be continued...)

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