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Original Comment I agree with Tessyu. Nordstrom isn't even close to what it use to be. I've bought several items from Nordstrom and had several of these items tear after only wearing them three times. I also had a pair of earrings arrive broken. A Krislu necklace chain broke after only wearing it for the third time. I took it back to Nordstrom and they told me to take it to the jewelry repair man. What ever happened to their great return/repair policies? I just wanted someone to fix the chain. Recently, I've had a major issue w/their MOD card.<br /> I spent an hour and half setting up the card with a new Nordstrom employee and her manager. I even handed her my license to set up the account. You can only imagine my surprise when I tried to use the temp card online and they refused to honor it because I couldn't provide them with the name on MY account. After I cancelled it, they refused to honor their agreement to send me the $20 Nordstrom note that I had earned for spending $370 in their store. Surprise, surprise!

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