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Original Comment I have found spirit airlines to be the most crooked airline there is. Whenever they have to give a refund they mislead and lie to avaoid doing so. In July 2012 my wife, daughter and me had reservations to fly to Jamaica on 4 August. I am in the military and due to official duty I had to cancel me and my daughter's reservations. The requirement is that I call a minimum seven days prior to travel. I called about 10 days prior and cancelled both flights. I called Spirit and was told to send proof of military service; I did. I was refunded for only one ticket. I called again and was told to send prof of military service, I did twice but I kept getting the run-around. After nearly five months of trying I was finally told I waited too long to request a refund. On other occasion when I called I would get different reasons. This airline is crooked and I will never use it again. I am going to reprt it to the military so that military personnel are discouraged from using it; they are thieves; they are only interested in collecting money. The cruel irony is the fact that they sold my reservation because it was at the 50th aniversary in Jamaica and seats were in demand; Spirit had enough time to sell my daughter's seat. I have wasted a lot of time and telephone calls to the bogus number they advertise only to speak with someone in India. I even asked Spirit to give me another seat for future travel if a refund cannot be given, they refused. I am trying to travel to Jamaica on the 12t of December 2012 and I asked if instead of a refund if I could at least get some credit for that ticket I had cancelled in July but everytime I called its the same deceptive and cold hearted answers. I am so disappointed that I am considering reporting the matter to the better business bureau. I have heard many horror stories about this airline; they are horrible, greedy and insensitive.

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