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Original Comment Horrible, horrible customer service! Do not buy anything from these jerks. I love the PBK products, and spend a lots of $$$$ on this, till now. I ordered a sheet set for my kid and got a towel (!!!) instead. Called them to find out where is my order. Was told they would reorder it and ship it the very next day. As for the second part of my order- not avail. untill march 2013!!??? Sorry, there was nothing abuot it on the web site. So, a week passed, Called them again- the said it was shiped and gave me a conf #, which doesnt exist (as I found out later). Called them again in a week and asked for the supervisor. Eric was EXTREAMLY rude and unprofessional. He kept interapting me and even yeled at me. Wow!!! bravo PBK. At the end he hung up on me!. hello! I am spending my money and expecting the SERVICE i paid for. Instead a teenager called supervisor of the floor yelled at me? And yes, he refused to give me his name and the phone of his supervisor. What a surprise! Does anyone in the company care what is going on in their ""unti-customer -service" department? I will be calling corporate office tomorrow.

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