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Original Comment On Dec.5, 2012 I applied for Direct TV service and was given an acct. and order number as well as an installation appt. for 6 Dec. I was notified that due to my son having an outstanding acct. I could not receive any service from Direct TV untill that acct. was satisfied. There is an outstanding acct. but the amount my son is being charged is incorrect. I have tried unsuccessfully numerous times to contact someone to try to resolve this matter and I keep getting the run around, i.e., promises to return my calls and not doing anything to help me. Also, my bank account has been debited $21.40, however, I have been informed I cannot receive any service. I want that money to be immediately returned to my account. I am a senior citizen living on a fixed income with excellent credit and cannot believe that Direct TV is so hard up, they will steal money from me. Will appreciate an immediate answer to some of my frustrations.

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