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Somerville Massachusetts Kmart is the worst!!!! The employees are rude the cashiers are slow and the place is a mess!!!! How it's still in business is beyond me!!!!! There are never enough lanes open because the employees are to busy talking the cashiers are rude and slow because what do they care it's not the business and when the manager needs to step in and help they are no where to be found I witnessed tonight December 8th a cashier named Monet give this lady such a hard time making a payment thru her debit account because she couldn't figure out how to do it she told the customer that the transaction couldn't be processed and Kmart lost a 650$ sale because of this cashier. I had a couple items I left them in the closest bin and went to Walmart not only did I get my items cheaper but people were nicer the lines went super quick and the store was clean Kmart is going to lose a lot of business with ignorant employees like that. The cashiers are the last people that the customer sees and if they are not satisfied they won't be back..... There are lots of retail businesses out there and in order to succeed in today's economy the customer should enjoy going to your store and spending money knowing they are getting the most for there money pleasant helpful employees clean easy excess able items and a quick pleasant check out...... I will not give another dollar to Kmart until they "clean house" on the bad employees!!!!!!! 1 more thing some people on fixed incomes choose to put items on lay a way They get slow service ignorance and a hard time for it. Why should we deal with that bs... Kmart should be happy because Walmart now has lay a way.


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