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Original Comment I'm going to keep short and sweet. I purchased an Asus x53e-BL31 laptop at the South Sacramento store (#6622 at 8250 Power Inn Rd Sacramento, CA) for a normal price (white pricing tag) of $292. It has never, since day 1, worked. It boots up into Windows 7 and within minutes locks up. I tried to replace it at Store #6622 who said they didn't have anymore. The manager arranged for a replacement to be acquired from Store #6623 at 3360 El Camino Ave, Sacramento CA as their inventory showed 3 in stock (1 is the display model). We were going to purchase the laptop at the El Camino store (at the purchase price from store #6622). It ends up that Sam's Clubs don't interact and pricing between stores is not consistent and they do not honor the pricing of other stores. My girlfriend (non-technical) purchased the laptop at store #6623 for the agreed upon price. BUT, according to the manager at #6623, because the DISPLAY MODEL had never left the store, it was a NEW item. So she ended up with the display model, which by Sam's Club Corporate and ASUS is legally NOT new and marketing is as new is deceptive marketing. Now I'm trying to get that laptop replaced with a new one (we have several stores in a 20 mile radius). Only problem is that, Sam's Club stores don't interact and don't recognize pricing at fellow stores. So I have to pay $399 for the replacement laptop or just return the laptop for a refund. ASUS Corporate said this is not how their resellers should be representing their products and that a display model is NOT new. So we have deceptive sales practices, supported by Sam's Corporate. I'm trying to work out an exchange as I need the laptop and it is clearly obvious that there are other stores with the exact model in stock. <br /> <br /> As it stands now, either it is replaced with a new same model at the price I purchased it for or Sam's Club will have to answer to the State of California Small Claims Court, The California State Department of Consumer Affairs, and the Attorney General.

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