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Original Comment OMG. I purchased several bracelets on friends and family night from sears on 6100 south western Chicago. The clasp did not work on three of them. I was able to get a replacement on two and the other one was out of stock. I attempted to find another with a price comparable to that piece, when I couldn't I asked for my credit card to be credited only to be told because the tag was not attached i could only get a store credit of which I did not want. I had the tag, but it was not attached.This is absolutely unbelievable.I was told by Melody the asst store manager that they must be able to return it to the case for sale. Really are you knowingly selling defective jewelry? Now you want to hold my money hostage. How horrible. Well this is the very last time I will enter A Sear store and anyone I have any influence over. Is this how you plan to up your bottom line. Good customer service is better then any advertising.

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