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Original Comment WOW. I thought I was the only one who was recently having problems with T-Mobile. They keep telling you that you are a value customer but they give you the run around. They have been doing a lot of misleading marketing and out right lying to the "VALUE CUSTOMER". Have been with T-Mobile for 9 years. The first 8 were good. This last year was full of useless help, misleading advertisement. I was mislead to believe that I can get another phone by changing my package but then was told that I would have to pay the full price of the phone and be locked into another 2 year contract. I told them I want them to go back to my old package and now they tell me that that package is no longer available. I have been going back and forth with them for the past several days. SO UNPROFESSIONAL AND UNETHICAL OF T-MOBILE. It's one of those switch and bait program. Thinking about filing a complaint with the FCC.

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