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Original Comment I have a complaint about your customer service department. I am a subscriber to the print edition. Since last Saturday, I have been complaining, either on line or by 1-800 number that my WSJ has not been delivered. Today (12/15/2012) I called customer service yet again. Remember, by this time I have been one week without the paper. I tried to get past the nice little girl, but she politely refused. I believe your customer service is broken. Would the president of the Wall Street Journal believe that a loyal subscriber should be treated this way after a week with no paper? There should be some kind of policy built in that will authorize the nice little brainwashed receptionist to elevate the issue so real resolution can be achieved. Jon Goodman, account # 051409454600

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