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Original Comment Since signing up with Net10 over 3 weeks ago I can only make and receive calls when I am approximately a mile or more from my house. Your customer support thinks it's my phone....After receiving a sim card, same problem. I get a replacement phone, same problem. I try a sim card with an older phone, ditto. The older phone was deactivated for no reason at all so I had to go buy a cheap phone to hold me over. Now I wait for my third sim card, but with a new twist. The cheap phone I bought was deactivated this morning and cannot be reactivated with my old number -- and the new replacement sim hasn't even shipped yet! I am dissatisfied in the extreme, I've yet to see any good faith attempt by anyone to escalate this to a quick resolution. The online NTresolution sends useless requests for serial and sim numbers when it is already obvious that it's not a phone issue. And now all I get from your Filipino customer service are scripted apologies and promises for extra minutes, and a big ol' 30 days added to a service that has never worked. I know what I can do. I think I'll cut and paste this post into every complaint forum I come across. Merry Christmas (but please don't attempt to call -- the phone won't work if I'm home)

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